Delivering for our clients at scale
Maximize revenue, minimize costs
Transportation agencies face challenges in balancing budgets while allocating funds for improvements and meeting debt service obligations. Conduent Transportation’s Commercial Back-Office (CBO) Solutions automate processes, improve revenue collection, and improve customer experience. Built specifically for transportation agencies, these scalable systems process multimodal transactions, optimize auditing and streamline workflows with GAAP-compliant reporting and third-party support, ensuring flexible, equitable user experiences.
*Source: KPMG
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Streamline processes
Automate operations, from CRM through revenue collection and reconciliation, ensuring greater efficiency, reduced errors and better financial outcomes.
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Elevate CX
Enhance customer experiences with advanced CRM tools, user-friendly interfaces and seamless service delivery to build trust and satisfaction.
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Target inefficiencies
Optimize operations by implementing smart policies and integrating with third parties to safeguard investments and maximize returns.
Experience you can trust
For more than 30 years, our Commercial Back-Office Solutions have been the foundation of strong partnerships with agencies around the world. Together, we’ve helped pioneer the industry’s most flexible and feature-rich solutions, setting new standards for innovation and excellence.
Commercial Back-Office (CBO) Solutions: Commonly asked questions
What is a Commercial Back-Office solution for Tolling?
A back-office solution refers to a suite of software tools, systems or services designed to help transportation agencies manage and streamline the administrative, operational, and support functions of an organization.