Retail and Consumer Solutions

Stay ahead of changing customer needs with a powerful mix of people, process and technology

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Meet your customers anywhere they are

Consumers today are informed and resourceful, with more choices than ever. Retailers who help them quickly find information or achieve a goal stay top of mind. As transactions go digital, Conduent’s solutions and dedicated support associates can help create seamless customer experiences — online, on social media and in store. Wherever customers see your product, we can help you sell it.

*Source: Salesforce

  • Streamline workflows

    Make transactions smarter, faster and easier with automation, analytics and direct-to-consumer services.

  • Scale operations

    Enable 24/7 "always on" support for customers while reducing manual efforts with AI and self-service capabilities.

  • Personalize engagement

    Create integrated experiences that drive loyalty and repeat business, tailored to individual preferences.

Featured insights

Create meaningful connections
that stand out

Our CX and human capital solutions act as a natural extension of your brand to create exceptional experiences for your customers and employees alike. With workflow automation, omnichannel communication capabilities and actionable insights, we will help you thoughtfully engage anytime, anyplace.