Work-at-Home Solutions

As work-at-home has risen to prominence over the last several years, organizations continue to decide the extent to which they integrate Work-at-Home Solutions in their delivery models — most preferring a blend of flexible, hybrid work arrangements centered around employee preferences and operational efficiencies.

Depending on the client, up to 70% of customer experience associates are now working from home. At Conduent, we understand the connection between employee experience and customer experience – and the tools, methodologies, and home working solutions that enable high-performance cultures, agility and savings.

For over 25 years, Conduent has hired, onboarded, and trained thousands of Work-at-Home associates online at a global scale — proving we can ramp up quickly anywhere, based on client demands.

Providing operational flexibility – onshore, nearshore, offshore
We’re where our clients need us to be. Our associates are located across geographies, including North America, EMEA, Asia Pacific, and LATAM. Our balanced geographic distribution enables us to follow the sun, provide 24/7 support and effectively transition associates to a Work-at-Home model in any region.

Keeping your information secure is our #1 priority
Our clients count on us with their mission-critical information every day, and we are 100% committed to its protection. Secure technology platforms, regular training on privacy and information security, and continuous communication with associates ensures proper management oversight of security guidelines in a Work-at-Home delivery model.