Human Capital Solutions

Create better experiences and outcomes for HR leaders and their employees

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Delivering for our clients at scale

60M+
employee interactions handled annually
10.5x
increased employee engagement via Life@Work
$150M+
in healthcare benefit cost savings

Transform experiences and deliver better outcomes

While digitization of work is a top concern, our current workforce environment suggests that humanity is more important than ever. Conduent’s Human Capital Solutions empower CHROs to build effective employee experiences by transforming complex HR and benefit programs through process design, automated and AI-driven journeys and efficient administration to drive employee and business outcomes. In turn, we help your employees make better decisions for their health, financial and career wellbeing across the employment lifecycle.

*Source: Gallup

  • Increase efficiencies

    Transform your HR and benefits delivery model through business process design, automation and data management.

  • Enhance experiences

    Deliver AI-driven employee experiences leveraging the right combination of high-tech and high-touch interactions.

  • Lower costs

    Reduce healthcare spend, derisk benefits programs and improve HR operations cost to serve.

Digitally transform experiences for tangible results

Streamline and automate end-to-end HR processes and elevate employee journeys with scalable solutions spanning manufacturing, healthcare, pharma, aerospace, travel, high-tech, automotive, business and professional services, public sector and more.

Featured insights

Human Capital Solutions: Commonly asked questions

How can my HR organization define and measure employee experience?
Employee experience can be defined as the overall journey an employee has with an organization, encompassing all interactions and touchpoints, and can be measured through surveys, feedback, performance metrics and retention rates.

What HR functions are typically outsourced to a third-party provider?
HR functions typically outsourced to a provider include workforce administration, payroll administration, benefits management, recruitment and onboarding, employee training administration and employee contact center and helpdesk support.

What are the advantages I can expect from outsourcing benefits administration?
Outsourcing benefits administration will provide access to specialized expertise and enhanced technology, cost efficiencies and savings, enhanced employee and participant experiences, improved compliance with regulations and more time for your HR and Benefits team to focus on strategic benefits programs.

How will outsourcing affect our current HR team?
Selecting the right HR provider can lower your workload and result in improved outcomes for employee recruitment, retention and satisfaction. In fact, outsourcing certain time-consuming HR tasks often allows internal staff and other partners to focus solely on their most important tasks. This opportunity allows employees to dedicate their attention to more critical and higher-priority responsibilities.