White Paper Leading HR Through COVID-19 and Beyond: Lessons from Top CHROs The year 2020 put HR leaders in the hot seat — from ensuring health and safety, to shifting to a remote workforce, to workplace continuity — the function executed mission-critical initiatives like never before. If 1999 was the year of IT, 2020 is the year of HR. Conduent® HR and Learning Solutions partnered with The Hackett Group to learn how the events of 2020 tested HR leaders and their companies. The partnership resulted in a white paper where you can gain insights about how leading companies, across industries, are dealing with near-term and long-term people impacts from the pandemic including: Key research findings Impact on business and workforce Impact on HR and CHRO HR strengths revealed HR weaknesses exposed Longer-term impacts View of future