Case Study: Supercharging Enrollment Processing with Intelligent Automation
Periods of open enrollment are the busiest times of year for healthcare payers. The sheer volume of forms presents one of the biggest challenges — and for Medicare’s annual enrollment period, this process is still largely handled via mailed or faxed handwritten forms. Learn how our teams achieved 80% field-level automation for a Fortune 100 company by innovating data extraction capabilities with AI and machine learning.
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A blueprint for implementing business process automation within your organization
Research-backed insights on adopting automation
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Global Document Processing Solutions
Our global network of service operations allows our clients to transform data automation, enhancing transparency, agility and efficiency. This enables enterprise digital transformation, providing information access wherever staff need it, increasing security and reducing cost.
Document Imaging Automation Facilities
Our secure intake facilities offer multichannel collection and OCR-enriched processing capabilities — from paper to EDI. Accomplished through rule-based data field extraction, including unstructured entries (handwriting, images) with consistent throughput accuracy. Multi-device upload capabilities enhance efficiency from any location, and at any time.
Intelligent Document Processing Automation
With an ML feedback loop and QA built into the OCR component of our automation platform, intelligent processing happens fast. This reduces conversion time while noticeably enhancing data capture accuracy. Ultimately, this equips our clients to accelerate their transformational business processes.
Toyota Financial Services Recognizes Conduent
Conduent named a 2022 Toyota Supplier of the Year.
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