Government Solutions and Services Government Payments and Disbursements

Electronic Benefits Transfer (EBT) Solutions

Empower residents with safe, secure access to benefits

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Delivering for our clients at scale

37
states use Conduent for electronic payments
12M
active EBT cards
$46B+
in funds loaded onto EBT cards

Deliver reliable payments to people who need them

State agencies often struggle with outdated technology, risking fraud and leaving families without resources. Our EBT Solutions, powered by the EPPIC system, offer secure, scalable services. The EBT Connect app, cardholder portal, and 24/7 care enhance the constituent experience by providing convenient, secure access to information and funds while modernizing and protecting benefits.

*Source: SNAP FNS Dashboard

  • Prevent fraud

    Leverage the power of EMV chip technology to enhance security and reduce losses.

  • Improve efficiency

    Achieve flexible growth with the industry’s only end-to-end web-based system for government.

  • Enhance experiences

    Provide convenient access through the EBT Connect mobile app, cardholder portal and 24/7 support.

Featured insights

Electronic Benefits Transfer Solutions: Commonly asked questions

What does EBT stand for stand for and what does it mean?
EBT stands for Electronic Benefit Transfer. It is a system that allows government benefits to be issued and accessed electronically using a card similar to a debit card.

Recipients of programs like SNAP (Supplemental Nutrition Assistance Program), WIC (Women, Infants, and Children), and TANF (Temporary Assistance for Needy Families) use EBT cards to access their benefits for purchasing food and other necessities. This system replaces traditional paper vouchers and checks, aiming to streamline the distribution and use of benefits.

What does SNAP stand for and what is it?
SNAP, the Supplemental Nutrition Assistance Program, is a federal program in the United States that provides financial assistance to low-income individuals and families to help them afford food. Administered by the U.S. Department of Agriculture (USDA) through state agencies, SNAP benefits are distributed monthly via an Electronic Benefit Transfer (EBT) card, which works like a debit card for purchasing eligible food items at authorized retailers.

What does TANF stand for and what is it?
TANF (Temporary Assistance for Needy Families) is a federal assistance program in the United States designed to help low-income families achieve self-sufficiency. Administered by the U.S. Department of Health and Human Services (HHS) and implemented at the state level, TANF provides temporary financial assistance to families in need.

What does WIC stand for and what is it?
WIC (Women, Infants, and Children) is a federal nutrition assistance program in the United States designed to support the health and well-being of low-income pregnant women, new mothers, and young children up to age five. Administered by the U.S. Department of Agriculture (USDA), WIC provides:

  • Nutrition education: Guidance on healthy eating and breastfeeding support.
  • Supplemental foods: Access to nutritious foods tailored to meet dietary needs during critical stages of growth and development.
  • Health screenings and referrals: Assistance connecting participants to healthcare services and social programs.