Multichannel Communications

Create a seamless customer experience across channels

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Delivering for our clients at scale

600M+
outbound communications mailed annually
4B+
impressions per year
30+
years industry experience

Enhance engagement with every communication

In a digital-first world, delivering integrated, personalized experiences is key — yet high costs, cybersecurity risks, siloed data and compliance challenges persist. Through intelligent technology and deep channel expertise, our solutions streamline transactional communications, cut expenses and enhance security, compliance and customer engagement.

*Source: Forbes

  • Drive efficiency

    Dramatically speed processes with a centralized CCM platform and complete view into communications.

  • Reduce costs

    Lower expenses 10-25% optimizing production and mail management processes.

  • Minimize risk

    Fortify against cyberattacks and DR concerns and leverage international security standards.

Optimizing outbound communications

Powered by the latest advances in intelligent automation and analytics, Conduent helps organizations upgrade their capabilities delivering transactional and compliant customer communications through print and digital channels.

Streamlining, diversifying and
elevating engagement

From printing and fulfillment to digital delivery and presentment, our multichannel solutions empower personalized, high-quality and compliant customer outreach.

We deliver value deploying a combination of technologies, strategies and expert teams to improve transaction-driven communications. Our scalable and integrated Platform-as-a-Service (PaaS) model simplifies and speeds the creation, management and distribution of high-volume, time-sensitive and compliant communications through a network of modern production facilities.

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