Document Processing Solutions

Digitally transform your documents and unite your data

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Delivering for our clients at scale

6B
documents captured, indexed and classified annually
30%
average cost savings with processing documents
99%
data extraction accuracy

Unlock your agility with document digitization

Paper can be expensive. Manually processing a high volume of critical business documents can take a lot of time and lead to errors. Transform your mission-critical document processing operations with our comprehensive suite of document management services. Powered by the latest AI, ML and automation technologies, our Document Processing Solutions help reduce costs, increase efficiency and improve the quality of your data.

*Source: Naviant

  • Increase efficiency

    Automate manual processes with our advanced document recognition that delivers up to 99% accuracy.

  • Reduce costs

    Eliminate manual efforts, real estate, shipping times and infrastructure with best-in-class services and technologies.

  • Enhance security

    Leverage secure, 24/7 mailroom facilities backed up by fully mirrored data centers with fail-over capabilities.

Advancing our clients’
operations every day

Streamline operations, reduce costs and improve data quality with scalable, AI-driven automation across healthcare, insurance, financial services and more.

Delivering $3.5M in savings for a leading Fortune 100 company

Case study: Delivering $3.5M in savings for a leading Fortune 100 company

Conduent helped this healthcare company recover from a series of outages that resulted in weeks of downtime and millions in costs while enhancing business continuity and reducing costs. Our solution ensures our client’s automated document processing and mailroom operations are protected from future service disruptions while achieving more than $3.5M in cost savings.

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Case study: Igniting dental claims processing

This New York-based insurance giant was sought-after for its quality reputation and extensive range of life and health insurance products. With a priority on continuous quality improvement, driving modernization and efficiency, the company evaluated an array of processes across its operations. Our solution reduced manual processes 60%, ignited productivity 3–5X and cut the “life of a claim” by a full day.

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Case study: Supercharging enrollment processing with intelligent automation

Periods of open enrollment are the busiest times of year for healthcare payers. The sheer volume of forms presents one of the biggest challenges — and for Medicare’s annual enrollment period, this process is still largely handled via mailed or faxed handwritten forms. Learn how our teams achieved 80% field-level automation for a Fortune 100 company by innovating data extraction capabilities with AI and machine learning.

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Case study: Advancing financial management technology with our integrated workflow suite

Financial advisors and their clients rely on fast, accurate data to make informed decisions. Our automated solution transformed this insurance giant’s fintech platform, integrating a powerful workflow suite that saves hours of manual search and data entry every month. The result is a more streamlined, efficient platform that allows advisors to focus on delivering better service to their clients.

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Document Processing Solutions: Commonly asked questions

What are document processing services?
Document processing typically refers to the outsourcing of administrative tasks related to the handling and organization of paperwork. This can include tasks such as data entry, digitization of documents, document classification, indexing, and storage.

What are intelligent document processing solutions?
Intelligent document processing solutions utilize advanced technologies such as AI and machine learning to automate and streamline document processing tasks. These solutions can extract relevant information from documents, classify and categorize them, perform data entry, and enable efficient search and retrieval.

What is considered document processing?
Document processing encompasses various activities involved in handling and managing documents. It involves tasks such as receiving, sorting, categorizing, indexing, extracting information from, editing, storing, and distributing documents. Document processing can be done manually by human operators or automated using software tools and technologies.

How can a document be processed?
There are several ways to process a document, which can be done manually or through automated means. Manual processing involves humans performing tasks. Automated document processing involves using technologies to automatically extract, classify, and analyze information from documents. Automation can significantly speed up the processing time and reduce errors and is therefore preferred by most businesses.