Delivering for our clients at scale
Transform benefits into meaningful life-work decisions
Employees struggle with rising healthcare costs and personal debt, sacrificing savings and long-term health to meet immediate needs. Employers face rising costs, productivity losses and evolving workforce demands. Our Total Benefits Solutions transform benefits with our AI-driven Life@Work® Connect platform, unifying data and programs into a seamless ecosystem. We help CHROs improve employee wellbeing, streamline experiences and optimize outcomes to drive business success.
*Source: Wellhub
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Empower choices
Enhance employee health and financial wellbeing with our Life@Work Connect virtual assistant.
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Simplify delivery
Unify benefits across health, wellness and retirement to deliver a clear and transparent total rewards experience.
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Eliminate risk
Streamline process automation while mitigating risks with targeted audit, remediation and derisking programs.
Why Conduent?
Conduent partners with organizations of all sizes to tackle complex benefits challenges. Our personalized, scalable solutions — from Total Benefits Outsourcing (TBO) to standalone HR and benefits offerings — leverage advanced technology and data analytics to streamline processes and enhance decision-making. By simplifying open enrollment, improving employee experiences and optimizing costs, we deliver tailored solutions that drive powerful results for your business.
Improve experiences. Reduce costs.
With more than 40 million self-service and direct interactions, we empower employees across industries — manufacturing, healthcare, pharma, aerospace, travel, high-tech, automotive, professional services, public sector and more — to make informed decisions about their health and financial benefits.
Health and Wellness Administration
Simplify benefit programs with innovative delivery and digital experiences that empower smart health decisions, boost engagement and enhance employee loyalty and wellbeing.
Defined Benefit Administration
Automate DB plan processes to enhance efficiency, ensure compliance and boost retirement readiness and employee confidence.
Pension Risk Transfer
Streamline Defined Benefit administration with our expertise to accelerate speed to market, enhance annuitant experiences and reduce operational costs for insurance providers.
Employee Experience
Deliver integrated omnichannel experiences with our Life@Work Connect Experience Platform and Employee Service and Advocacy centers, combining advanced digital tools and expert resources.
Total Rewards
Integrate total reward components into a unified view, simplifying access and enhancing awareness to support better decision-making.
Partner Third-Party Administration
Enable seamless integration of third-party applications and services, including defined contribution, to deliver a unified total retirement experience.
Total Benefits Outsourcing: Commonly asked questions
What are the advantages of outsourcing benefits administration to a single provider?
Outsourcing benefits administration to a single provider helps improve HR and benefits operations while reducing costs and ensuring regulatory compliance. This allows HR and benefits teams to focus on other priorities, including program design, utilization management and ROI.
What aspects of benefits administration should I outsource?
Organizations should consider outsourcing health insurance management, retirement plan administration, employee experience platforms, helpdesk support, advocacy services and compliance tasks to optimize operations and maintain regulatory compliance.
Are there special programs my benefits administrator can help me with?
A benefits outsourcer can assist with specialized programs, including wellness initiatives, integrating mergers and acquisitions, derisking pension plans and data remediation and audits to ensure valid dependents and beneficiaries are receiving benefits.
How can a benefits outsourcer help my employees?
Your benefits provider can help your employees choose and manage their benefits by offering personalized guidance, user-friendly tools and ongoing support to ensure they make informed decisions and effectively utilize their benefits.