Government Solutions and Services
Reimagining public sector service delivery to achieve your most mission-critical, constituent-centered goals
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Benefits of our Public Sector solutions and services
We support health and social services programs across federal, state and local government to:
- Streamline access to social and/or healthcare services
- Ensure children receive the support they need to thrive
- Maintain sustainable funding for public programs
Conduent Government Solutions and services can help you automate and optimize the delivery of healthcare and social services to better serve residents, patients, families, and individuals.
Public sector services and solutions from Conduent
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Approximately 18M U.S. cardholders
supported with digital payment solutions — including more than 40% of payments under SNAP
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28+ years
of EBT experience
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119M+ customers served
annually with government healthcare services — including 33M Medicaid and CHIP beneficiaries
Our public sector services and solutions
Understanding our Government Solutions
Find the answers to some of the most commonly asked questions about government services and how Conduent supports public sector initiatives. Our solutions are designed to streamline operations, enhance service delivery and help governments meet mission-critical objectives more efficiently. Explore the FAQs below to learn more about how we can assist federal, state and local agencies in achieving their goals.
What type of services does the government provide?
Governments provide a wide range of services, including healthcare, education, transportation, public safety, social welfare programs, and administrative functions like licensing and permitting. Conduent offers solutions for streamlining government operations, such as digital transformation services, citizen engagement platforms, and efficient administrative processes, ultimately enhancing the delivery of these essential services to citizens.
What software does the government use?
Governments use various software solutions to manage their operations efficiently. This includes enterprise resource planning (ERP) systems, customer relationship management (CRM) software, document management systems, and specialized software for specific tasks like tax collection or permit management. Conduent provides software solutions tailored to government needs, such as case management systems, digital payment platforms, and data analytics tools, helping government agencies optimize their processes and enhance service delivery.
What services does the federal government provide?
The federal government provides a broad range of services, including national defense, law enforcement, healthcare programs like Medicare and Medicaid, social security benefits, infrastructure development, environmental protection, and diplomatic relations. Conduent offers solutions that help federal agencies manage complex programs more effectively, such as identity verification systems, document management platforms, and digital transformation services tailored to the unique needs of federal government operations.