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Technology-led business process outsourcing solutions (BPO)

Driving exceptional outcomes for businesses and governments

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Why Conduent Header - Illustration emphasizing the reasons to choose Conduent, featuring key benefits and solutions

Digital BPO solutions and services to create exceptional outcomes

Through people, process, expertise, analytics and automation, our solutions and services create value by elevating customer experiences, increasing efficiencies and reducing costs. Many Fortune 100 companies and more than 600 government and transportation agencies depend on us each day as their trusted partner to manage their business processes and end-user interactions.

  • Performance

    Optimizing processes to be more efficient, flexible and secure

  • Experience

    Improving experiences, engagement and loyalty of end users

  • Value

    Driving valuable outcomes and reducing costs at scale

17/20
Top U.S. health plans
4/5
Top global automakers
7/10
Top U.S. banks

9/10
Top pharma companies
47
states served by Conduent
600+
Government entities

A recognized BPO leader

  • Leader in CX Services

    ISG, NelsonHall, Everest Group

  • Leader in Healthcare

    Everest Group, NelsonHall

  • Leader in HR Services

    Brandon Hall, NelsonHall

Our culture

Forbes Diversity and Inclusion Award - Recognition from Forbes for outstanding achievements in diversity and inclusion."
Best CEO for Women
IWEI2 Conference - Image representing participation and engagement in the IWEI2 conference."
Diversity, Equity, and Inclusion Award - Celebrating Conduent's commitment to DEI with an award emblem.

Improving the lives of millions every day

Conduent delivers digital business solutions and services spanning the commercial, government and transportation spectrum – creating exceptional outcomes for its clients and the millions of people who count on them. Through a dedicated global team of approximately 60,000 associates, process expertise, and advanced technologies, Conduent’s solutions and services digitally transform its clients’ operations to enhance customer experiences, improve performance, increase efficiencies and reduce costs.

Our associates around the globe are motivated and energized by the positive difference they make in the lives of the people and communities we serve.

At Conduent, we’re taking a client-centric approach to becoming the leading business services partner for companies and governments worldwide.

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