Digital Mailroom Solutions

Transform legacy mailrooms and boost communication efficiency

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Delivering for our clients at scale

30%
average cost savings with processing documents
6B
documents captured, indexed and classified annually
30
years of managing and digitizing documents

Automate intake to power smarter workflows

Managing high volumes of mail can lead to errors, delays and rising costs. With our Digital Mailroom Services, we simplify the intake process, digitizing and routing your mail more efficiently to streamline the entire workflow. Powered by advanced automation, our platform reduces manual tasks, cuts costs and boosts efficiency while adapting to fluctuating volumes. The result? A more agile business that’s ready to move forward faster.

*Source: Zapier

  • Boost efficiency

    Automate processes with custom workflows that route data to multiple departments in real-time.

  • Increase visibility

    Track every piece of mail down to the image level with detailed reporting and auditing capabilities.

  • Enhance agility

    Eliminate mail distribution delays during shutdowns or disruptions for seamless, uninterrupted operations.

Make mail arrive on time, every time

Digital_Mailroom_Workflow

Our Digital Mailroom services help organizations across verticals digitize, streamline and accelerate mail processing — delivering documents quickly to recipients locally or globally. Our solution boosts operational efficiency, reduces manual task and enables faster, more accurate decision making.

Conduent Digital Mailroom
Mail room automation

Digital mailroom achieves key automation advantages

Even though a good portion of business is conducted digitally today, traditional mail remains a critical element of your operations. Conduent’s Digital Mailroom solution ensures every document or letter that passes through your offices receives the attention it deserves.

Digital mailroom automation can help modernize legacy mailrooms and make certain that every missive you receive is routed to the appropriate personnel as quickly and efficiently as possible. This is why our clients in the retail, manufacturing, healthcare, insurance, transportation, telecom and other industries depend on our platform to streamline this often-overlooked aspect of their operations.

Digital mailroom fuels efficiency and collaboration

When you leverage our digital mailroom services, you gain several benefits. First, converting hard copies to digital content automatically means that important correspondence should reach the intended recipients quickly and without the risk of items getting lost in the shuffle. Digitizing your mail also allows you to share information easily with other stakeholders, enabling greater collaboration even among remote workers and ensuring continuity even during disruptions.

Digital mailroom enables cost savings

You may also experience lower costs as you reduce your dependence on physical space, shipping and staffing. Plus, a digital mailroom also provides every department access to crucial information in an instant, making it easier to make the most informed decisions possible for the health of your business.

Digital mailroom unlocks efficiency benefits

The benefits of digital mailroom include improved efficiency, reduced operating costs, faster processing and delivery of mail, enhanced accuracy, better security and compliance and improved visibility and tracking of mail items.

Digital Mailroom Solutions: Commonly asked questions

What does a digital mailroom do?
The purpose of a mailroom is to handle incoming and outgoing mail, packages and shipments for an organization. It ensures that all mail is sorted, distributed and delivered correctly while maintaining security and efficiency.

What is mailroom automation?
Mailroom automation involves using technology such as document imaging, data capture software, workflow automation and address recognition systems to streamline and automate mailroom processes, reducing manual effort and improving efficiency.

What is mailroom outsourcing?
Mailroom outsourcing refers to the practice of hiring an external service provider to handle mailroom operations on behalf of an organization. This can include mail sorting, scanning, data entry, routing, delivery and other related tasks. Outsourcing mailroom services can provide cost savings, specialized expertise, scalability, efficiency and access to advanced technologies.

Is your mailroom set up for a remote workforce?
Our Digital Mailroom helps organizations digitize, streamline and accelerate mail processing and delivery to recipients down the hall or around the globe while reducing costs and enhancing business agility and continuity. Leveraging our nationwide footprint of mail facilities we offer a comprehensive mail solution that can significantly reduce overhead costs and support enterprise-wide digital transformation.

What are some mailroom management essentials?
Mailroom management involves overseeing all aspects of mailroom operations, including mail sorting, distribution, delivery, tracking, security and compliance. Conduent’s effective mailroom management services ensures efficient processes, timely mail delivery, accuracy, cost-effectiveness and adherence to organizational policies.

Digital mailroom services refer to the digitization and automation of traditional mailroom operations. It involves using technologies and systems to scan, categorize and route incoming mail electronically.