CX is a team sport

Customers are at the heart of your organization. In today’s always-on, hyper-personalized, digitally connected world, organizations must constantly evaluate every touchpoint across the customer journey and identify new ways to deliver an integrated, personalized experience. This requires close collaboration amongst several departments across many initiatives.

At Conduent, we understand the need to have proper insights throughout an organization to consistent, high value interactions to customers wherever they are.

To learn more, complete this form for complimentary access to the Gartner report “Infographic: Our Most Fundamental Customer Experience Advice Fits on a Napkin”.

Gartner, Infographic: Our Most Fundamental Customer Experience Advice Fits on A Napkin, Michael Chiu, Ed Thompson, Don Scheibenreif, 14 October 2021
Gartner does not endorse any vendor product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Garter’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, express or implied, with respect to this research, including warranties of merchantability or fitness for a particular purpose.
GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.