Transforming omnichannel CX for a leading European EV provider
Conduent is delivering remarkable experiences for our client, smart Europe.
New vehicle launch required next-level multilingual, multinational CX
When smart Europe needed a partner to help deliver extraordinary customer experiences and reimagine the auto sales market in Europe, they turned to Conduent.
smart, the provider of intelligent premium EVs, leveraged Conduent’s global expertise as part of its launch of the all-new #1 compact SUV to provide an advanced, multilingual omnichannel customer experience hub. smart Europe’s partnership with Conduent helped the innovative automaker digitally transform customer experience and streamline logistics across all European languages while meeting sales, CSAT and timeline goals.
