Federal Back-Office Solutions
Streamline agency operations and reduce costs with automation
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Helping workforces, work better
Government agencies often grapple with inefficient manual workflows, overwhelming paper clutter and delays in processing critical communications. These challenges hinder operational efficiency and strain resources, making it difficult to meet service level agreements (SLAs) and deliver timely results. Conduent provides a transformative solution with process automation and end-to-end services for communication intake, data extraction and processing. Our back-office processing support stands out with custom solutions and a 99% accuracy rate, powered by continuous machine learning optimization and proactive exception management. With rigorous SLA monitoring and detailed performance reporting, we ensure consistent, contract-compliant outcomes that enhance efficiency, streamline operations and reduce the burden of paper-centric processes.
*Source: McKinsey
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Improve efficiency
Accelerate communication processing with advanced automation, achieving faster turnaround times and a 99% accuracy rate.
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Reduce paper clutter
Eliminate physical clutter by transitioning to digital workflows with end-to-end document management solutions.
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Streamline workflows
Simplify complex operations with customized solutions that leverage machine learning to automate tasks and reduce errors.
Get more done with automation
Conduent empowers government agencies to improve efficiency by automating communication intake, data extraction and processing, reducing the time and effort required for critical tasks. By transitioning paper-based workflows to digital solutions, we help eliminate physical clutter while streamlining document-centric processes for smoother, more reliable operations.
