State Disbursement Unit (SDU) Solutions
Ensure fast, reliable payments to families who depend on them
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Delivering for our clients at scale
Support more families with precision and care
Child support agencies nationwide face limited resources, evolving compliance requirements, inefficiencies and outdated systems, making it harder to serve children and families. Our State Disbursement Unit (SDU) Solutions streamline operations with centralized systems, secure disbursements and intelligent automation — reducing costs and enabling staff to focus on supporting families.
*Source: US DHHS
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Boost efficiency
Speed payment processing with advanced automation.
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Ensure compliance
Adapt to regulatory changes with scalable technologies.
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Lower costs
Enhance productivity with innovative tools and expert support.
State Disbursement Unit Solutions: Commonly asked questions
What does SDU stand for and what does it mean?
SDU stands for State Disbursement Unit. It is a state government agency responsible for collecting and disbursing child support payments from one parent to the other. Established by federal law, the SDU centralizes the processing of these payments to ensure they are handled efficiently and securely.
What are the benefits of Conduent Child Support SDU Solutions?
Conduent’s Child Support SDU Solutions offer several key benefits for child support programs:
- Cost savings: Significant reductions in operational costs through intelligent automation and streamlined processes.
- Efficiency: Enhanced accuracy and reliability in payment processing, reducing misapplied payments to nearly zero.
- Security: Faster and more secure disbursements, ensuring funds reach families promptly.
- Customer experience: Improved support with a centralized call center and interactive voice response systems.
- Compliance: Ensures adherence to federal and state regulations, simplifying compliance management.